Crisis, what crisis? A vital element to successfully dealing with a crisis situation is a timely response.
The biggest enabler to this is having a well-rehearsed, concise, clear response plan – not a manual the size of War and Peace!
The plan should outline a coherent process to enable a swift, initial analysis and response and identify the small group of key people in your organisation to deal with and lead a coordinated response. The alternative is a potentially mismanaged response that could not only damage your reputation but also your bottom line.
e&c communications has extensive experience of both planning and leading the response to potential, minor and major issues for organisations on both sides of the Atlantic.
We will work with you to prepare a clear process for managing any potential crisis situation and help manage it, minimising the risk to your organisation’s reputation.